The Battle among Speak Asia, Media and the Panelist!

Speak Asia’s press conference, raised many questions. Even company’s loyal panelist were not aware of many things like Speak Asia online is not a company but a panel service provider, the money they have paid to the company is for the subscription of e-magazine published by Speak Asia not investment. Many panelist are saying that they never heard of such e-magazine and no one ever told them during the business presentation that they are paying Rs.11000 for the e-magazine. Speak Asia tried to explain business model from their point of view, which is different from what panelist have explained in the business presentations.
Speak Asia was uneasy about sharing the business model of company with journalist but unless they don’t share the business concept to the panelist, how they expect panelist to increase the growth of 1 crore by Dec.2011? They must understand that things have changed.
The real question, will Speak Asia survive in coming time. There are two things two look at. If Speak Asia’s business model is not money circulation as media has projected, then even without enrollment of new panelist, company would survive. Second thought to the business model, without new enrollment, if it’s based on Ram’s hat on Shyam’s head and Shyam’s hat on Sanjay’s head, then company will run out of funds to pay to the panelist for the regular survey income which company has promised to the panelist for a year term.
Currently there are 19 lakhs panelist, their money, pride, future and the most faith is at stake. Media’s role is to cover a story, not pass judgement, in this case they have done their job as per journalism standard, though they have created lot of tension, hue and cry among panelist. If somebody to be blamed, the government agencies role comes in-question, were they sleeping when alleged scam was happening at the national level. The truth will come out when investigation would be done by RBI & the Enforcement Directorate.
There is a classic case of person called Bernard Madoff in the US. He ran a Ponzi scheme for about a period of at-least 20 years. He ran this scheme successfully, things changed during the start of economic meltdown in 2008. People were withdrawing money and there were no new investment came along to pay off old clients. The estimated fraud is of $60 billion US dollars. Read more about him – Bernard Madoff.
The question is not who lost or won during the press conference, the interest of panelist should be kept at the top. Panelist should not be the loser among company and the media. our advice to the panelist is that limit you activities, don’t enroll new people, unless you are fully confident. The moment your money is back in your hands by filling regular surveys then look at the business opportunity given by Speak Asia Online.

CEO Manoj Kumar & COO Tarak Bajpai’s video message to Speak Asians

The new CEO Monoj Kumar & COO Tarak Bajpai have given a video message to fellow Speak Asians that in this hour of difficulty don’t get misguided by media and the news. COO Tarak Bajpai’s video message have requested to all the panelist, that whereever they are sharing this wonderful business opportunity, do not use this word, ‘Investment’.
New CEO Monoj Kumar, during the video message shared with other Speak Asians that when the news of Speak Asia settels down, then he will be on all India tour to meet as many Speak Asians as possible.
Both CEO & COO have asked Speak Asians to maintain peace & wherever possible reply calmly to people who are raising questions on Speak Asia Online.
Here are the video messages of CEO Manoj Kumar & COO Tarak Bajpai.

Police Investigate Speak Asia Online at Mumbai

Mumbai, May 18, 2011
Speak Asia Online, is being investigated by Mumbai police while the Union government is mulling a serious fraud probe into its affairs.Authorities woke up after critics and investors of Speak Asia’s consumer survey-based business model smelt in it a “Ponzi scheme.
The government may ask the Serious Frauds Investigation Office (SFIO) to probe Speak Asia. “Our officers are examining the details and it is a very sensitive matter involving lakhs of investors,” corporate affairs minister Murli Deora.
“It is too soon to come to any conclusion regarding the alleged fraud,” said D.K. Mittal, secretary, MCA. “However, we are now working closely with RBI (Reserve Bank of India) and Sebi (Securities and Exchange Board of India) and investigating.”
The catch is that consumer surveys taken by the panel members have no clear or apparent end-user and the company has no business-linked revenue stream yet, though some big corporate names such as ICICI and Nestle have been talked about.
Harender Kaur, a Singapore national, is the chairperson and CEO of the family-run Speak Asia. The company, which started in India in January 2010, denies any wrongdoing and cites upcoming business revenues to justify its legitimacy.
The company showed $80 million (R360 crore) in revenues in the first year. However, almost $60 million of this were commissions earned from ‘Service Today’ – an online magazine to which members earn subscription as part of their R11,000 membership. Considering that The Economist, an upscale global weekly magazine, charges R 5,000 for a full-year’s subscription, this online subscription is under a cloud.
While earning $80 million in revenues, SAOL paid back $52 million to its members – and by inference, new members are paying for the old ones. But the company claims that its revenue streams include fees from data exchanges for the content it creates, apart from advertisements.
Manoj Kumar, India CEO for the company, told that firm was not involved in any illegal activity. “We receive commissions on the magazine sales as the sales go up because of us. It amounts to around 60 million out of the $80 million. (Another) $18 million we got from marketing services where we give our database to various exchanges such as Apine and Cint,” he said. Product sales were expected through a rewards points scheme through an entity called “Gen X Bazar,” he added.
However, on Tuesday Kirit Somaiya, a former member of parliament and president of the Investors Grievance Forum (IGF), filed a complaint alleging fraud against SAOL with the economic office wing of the Mumbai police, alleging SAOL was a fly-by-night operation.
Himanshu Roy, joint commissioner of police (crime) in Mumbai said, “We have received the complaint, and we would inquire into the matter seriously.”
“We are compliant with all laws of Singapore and there is no case pending against it or its top management, either in India or in any other country,” Kumar said, denying a charge by Somaiya.
The RBI, while does not regulate deposits by multi- level marketing schemes, is concerned though it has no jurisdiction over multi-level marketing companies.
CEO Kumar said the company had applied to RBI to open its first office in India and had also paid R68 crore to Indian authorities until April 30 this year. SAOL’s investor-workers are a worried lot.
Kumar said Speak Asia did conduct surveys about Nestle, ICICI Bank and Airtel “at different points of time for specific purposes” but not directly.
“We simply offer databases to various market research aggregators and exchanges who in turn use our panels for various purposes,” he added.

SpeakAsia still can’t show valid, legal documents

Moneylife Digital Team

SpeakAsia, is an online company collecting large sums of money by rapidly enrolling people with the promise of incredible payments for simply filling out online surveys. Our investigation, however, shows that the company is not registered in India and it cannot show us any legal documentation. Our efforts to get answers through its newly-appointed PR agency led to a threatening call from an agent of SpeakAsia. The company hopes to register one crore agents by the year-end  SpeakAsia (SpeakAsiaonline.com) an online survey company that uses multi-level marketing (MLM) to spread its wings across the country, does not appear to have any legal roots in India. Moneylife has been taking an interest in SpeakAsiaonline.com because its members and agents repeatedly ambush our comments section to hard sell the scheme, claiming to have earned large sums of money by filling out surveys. Consequently, our readers have frequently inquired whether SpeakAsiaonline.com is legitimate and if it will indeed cough up the high returns it promises.
When the company hired LinOpinion Public Relations, a leading PR agency, to handle its communications last week, we took the opportunity to send a list of queries, which were answered by Vivek Gautam, its chief marketing officer (CMO). While the company provided long answers to our questions (reproduced below), it has still not shown us any documentation that it is legally registered in India, or answered whether it requires regulatory clearance from the Reserve Bank of India (RBI) or any other body.
Mr Gautam also sidestepped our question on the company’s promoters. In addition, although it claims to be Asia’s largest online survey company, it neither provide names of its top management nor addresses or contact details of its offices across the region, except in Singapore. (Read,“Another MLM scam in the happening, this time under the pretext of an online survey“). Moneylife has written to RBI deputy governor, Dr KC Chakrabarty, asking about the company and are awaiting a response.
Here are the responses from Vivek Gautam, of SpeakAsiaonline.com, to questions from Moneylife.
Q1. We have written in the past and even today, we could not find any valid or legal document that shows SpeakAsia as a registered entity in India. Can you tell us about the company’s registration?
Ans: The company has a unique business model internationally. The business in a given country is supported by the factoral organisation, in India:
a) Own dedicated sales team. In India they have over 110 sales people. This team is managed by a fortune 500 company in India – Ma Foi.
b) A dedicated 53-man training and knowledge organisation in New Delhi managed by La- Marca.
c) Marketing communication managed by Raceme and Lintas.
d) Customer support both through a call center and a BPO managed by outsourced partner.
e) Technology support is managed by Xorient, an American MNC through its office in Mumbai.
f) The company pays all the taxes, like service tax, in India.
g) Foreign remittances are handled by RBI approved forex agents like ICICI Bank.
i) The company is registered in Singapore and is not required to have a permanent establishment (PE) in India as per prevailing laws.
This level of intense on-the-ground infrastructure is rare in the online industry.
Q2. We would like to know about the founders/promoters of SpeakAsia in India. Can you share their contact details?
Ans: There are no promoters from India.
Q3. Has SpeakAsia obtained any permission from the RBI as the business involves handling foreign currency transactions?
Ans: Foreign remittances are handled by RBI-approved forex dealers ICICI Bank and ING Vysya Bank.
Q4. How does SpeakAsia transfer money from other currencies to Indian rupees and vice-versa into the panelists’ account?
Ans: By bank transfer through TT. Indian banks convert the currency once the TT is received by a panelist.
Q5. Has SpeakAsia obtained any permission from SEBI to run a collective investment scheme, which promises assured returns?
Ans: NA (not applicable). It’s not an investment scheme. Participation in the company activities earns reward points. No work-No rewards, unlike an investment.
Q6. Are there any legal cases pending against SpeakAsia in Singapore or in India?
Ans: No.
Q7. We have written on SpeakAsia in the past and these reports received many comments from readers. Most of the comments were asking people to join the business with the promise to show income. We found it strange and unethical that panelists from a company should post so many comments, that too to spread their business on our site.
Ans: We will send a communication to panelists to desist from such promotion. Though, you will appreciate, we have very little control on independent consumers.
Moneylife’s report about SpeakAsiaonline, published on 8 October 2010, continues to attract comments. Interestingly, a large number of them were panelists of SpeakAsiaonline who used our forum to market the service. We have been forced to delete these promotions from time to time.
According to a news report in February 2010, Singapore-based Harendra Kaur, through Haren Technologies, opened up a franchisee for SpeakAsia in India, which became operational from May 2010. Till date, the company claims to have enrolled around 7.5 lakh panelists and has ambitious plans to take this figure to one crore by end-December 2011, the report said.
A web search revealed that litigation has been filed against the company at several places. On 10 March 2011, the city magistrate, Gorakhpur, issued a notice to SpeakAsia for the third time seeking answers to 10 specific questions, it was reported by the Amar Ujala Hindi daily. The magistrate, Jitendra Pratap Singh, has asked the company to provide information about the MLM company’s tax liabilities, how they provide money to subscribers at fixed currency rate, whether it has obtained permission from the RBI to conduct such operations, how it converts foreign currency into rupees for Indian subscribers, qualifications required to become a member, how the company maintains its records and the conditions to become a franchisee. What is stunning is that a person by the name of Anurag Nigam, who claimed to be the regional manager of SpeakAsia, could not provide any identification card or visiting card in the court, the newspaper reported.
In another news report published by Amar Ujala on 1 April 2011, Mr Gautam claimed that the company provides services to around 600 companies, including ICICI, Bata, Nestlé and Airtel. We sent mails to ICICI Bank and Bharti Airtel, but till the time of writing the story, there was no reply from them.
Most service provider companies are usually proud to display the names of their clients prominently on their web sites. However, either SpeakAsia is very shy, or it does not want to show off the names of its clients, who spend huge amounts of money on their surveys.
According to information available, SpeakAsia has set up its India offices at Navi Mumbai and Gurgaon. Here again, no information is available about these offices and addresses on the company website.
Although we have written about MLM companies many times in the past, here are a few facts that you need to keep in mind with regard to companies like SpeakAsia online.
1. Why would anyone pay Rs1,000 per week or Rs52,000 a year for a subscription of Rs11,000 per annum for a e-zine? Think for yourself as the owner of a company and answer this-would you pay four times the amount to anyone for his investment (!) in just one year?
2. If the business is so lucrative, why not offer this opportunity to people from other countries as well? How about doing this business in developed regions like the US and European countries? Where people do not get much more than about 3% a year on their investments. With returns as high as over four times their original investment, people from these regions would jump on to the online survey bandwagon. However, this will never happen, because there are very strict laws and punishments for fraud and for duping people in these regions, compared with that in India and Bangladesh. So the ‘business’ is thriving here and not in the US or even in Singapore, where SpeakAsia claims to be a registered entity.
3. Every agent, sorry, panelist of the company claims to have proof of their income from the surveys. However, what they show you as proof is not a bank statement, but their e-wallet created on the company site. Transferring money from e-wallet into a bank account involves a transaction charge of 3% or $7.5 per payment, whichever is higher.
4. You would rarely find any company doing marketing for its best-selling product. At the same time, you would find a number of offers for products that are not being sold as per expectations. Apply this logic to SpeakAsia, and you will understand why their agents are hell-bent on registering more and more people below their ranks. (BTW: It is called as legs, left and right and the pair is supposed to give the agent ‘additional’ binary income. The spreading of binary income is always in pyramid shape. The commission is given only on matching pairs, which means that if you have one sub-agent under one leg and two under another leg, you would receive commission only for two sub-agents and not three. In addition, every month, MLM companies ‘carry’ the stronger leg forward, or in short you miss commission from the leg that has less sub-agents.)
5. “If it looks too good to be true, it usually is.”  In short, stay away from any company, any scheme that promises you huge or substantial return.